Refund and Returns Policy
Refund and Returns Policy – MathsKraft
At MathsKraft, we aim to provide high-quality educational products and a smooth shopping experience. Since our products are primarily digital downloads and online resources, our refund and return policy is designed to be transparent and fair. Please read the following carefully before making a purchase.
Digital Products
As our products (such as puzzle PDFs, worksheets, and educational downloads) are delivered instantly via digital format, all sales are final. Once a product has been downloaded or accessed, we cannot offer a refund, exchange, or cancellation. We strongly encourage you to review product details carefully before purchasing.
Physical Products (Not Available)
At MathsKraft, we provide only digital products such as puzzle PDFs, worksheets, and online educational resources. As there are no physical products sold through our website, returns for physical goods are not applicable.
Digital Products
All our products are delivered instantly in digital format. Once a purchase is completed and the file has been downloaded or accessed, the order is considered final. Therefore, we do not offer refunds, cancellations, or exchanges for digital products. We recommend reviewing the product description carefully before making a purchase.
Refund Process
Once your refund request is approved:
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For digital products, refunds are only considered in cases of duplicate payments or technical errors.
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For physical products, refunds will be processed after the returned item has been inspected and approved.
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Refunds are credited back to your original payment method within 7–10 business days.
Non-Refundable Items
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Downloaded or accessed digital products
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Discounted or sale items
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Customized or special-order products
Contact Us
If you have questions about your order, refund eligibility, or returns process, please contact us at: